Everything about how Fydelitics actually works.
Plain answers, no marketing fog.
About Fydelitics
What is Fydelitics?
Fydelitics is human-readiness infrastructure for enterprise AI. We measure whether the people making AI-assisted decisions are actually ready to make them — scored against the specific regulation that governs your industry, not generic AI literacy.
What problem does Fydelitics solve?
AI adoption has outrun the oversight built to support it. McKinsey research finds 88% of organizations now use AI in at least one business function — but only 8% run a mature governance program. Deloitte's Q2 2026 survey of 200 North American CFOs at billion-dollar-plus companies found 59% name balancing AI speed against risk as their single biggest governance challenge, and 43% admit they lack visibility into which AI tools their own organization is actually using. The exposure isn't confined to a pilot team, either — separate McKinsey research puts AI tool usage at 77% of enterprise employees, and the EU AI Act's high-risk provisions, in force since August 2026, carry fines up to €35 million or 7% of global turnover.
“The fastest cars need the best brakes,” Harvard Business School's Suraj Srinivasan told Newsweek in February 2026, describing an industry moving faster than its ability to control what it's built. Diligent CEO Brian Stafford put the board-level version of the same problem more bluntly: organizations that haven't embedded AI oversight into their core operations “are not just falling behind — you're losing.”
Most organizations have training records. Almost none have a scored, framework-mapped record of actual readiness they could hand an examiner. That's the specific gap Fydelitics closes.
Who's behind Fydelitics?
Sharmilli Ghosh, Founder & CEO — a serial entrepreneur with three prior startup exits and an investor across multiple early-stage funds, with over a decade of AI/ML experience and 20+ years in go-to-market, including managing strategic partnerships with hyperscalers, global systems integrators, and ISVs at Microsoft and AI startups.
Avronil Bhattacharjee, Co-founder & CTO — an engineering leader formerly of Meta and Microsoft, holding 24+ patents across AI systems and large-scale distributed platforms, having built and shipped at global scale on products including Outlook, Office, Windows, Teams, and Surface Hub. Architect of the Fydelitics platform, including the HRI scoring engine.
Products & Capabilities
What are the two core products?
Readiness Control Plane — a conversational, by-role readiness assessment that rolls up into org-wide visibility. Decision Navigator — an always-available assistant at the point of decision, the point of learning, and the point of testing. There is no gate between them: Decision Navigator doesn't require a completed Readiness Control Plane score to use.
What is the Human Readiness Index (HRI)?
A per-role readiness score, built from data across multiple sources rather than self-assessment alone, mapped to the specific regulatory framework that applies to that role.
What is Decision Navigator?
An always-available assistant that supports AI-assisted decisions as they happen, helps close a knowledge gap the moment it's found, and validates that the fix held — logging every interaction with full traceability.
How is Fydelitics different from traditional AI training platforms?
A training platform measures completion. Fydelitics measures readiness against a named, citable regulatory authority, continuously — not once, at the end of a course.
What makes Fydelitics different from AI observability tools?
Observability tools monitor what an AI system did. Fydelitics measures whether the human overseeing that system was ready to do it — a workforce-readiness question, not a model-monitoring one.
Industry & Use Cases
What industries does Fydelitics support?
Nine industries, ranked by whether a specific, dated, AI-decision-accountability rule already exists: Mortgage Lending, Legal, HR/People Ops, Insurance — Property & Casualty, Healthcare — Payer/Prior Auth, Tax, Cybersecurity, Financial Services — Banking, and Financial Services — Broker-Dealer/RIA. See the full breakdown on our Industries page.
Is Fydelitics intended for regulated environments?
Yes — specifically built for them. Every industry we support has a named regulatory anchor, not a generic compliance angle.
Which frameworks and standards does Fydelitics support?
Including CMS-0057-F, the AVM Quality Control Final Rule, NAIC's AI Model Bulletin, ABA Formal Opinion 512, IRS OPR Alert 2026-19, NERC CIP, NIS2/DORA, SR 11-7, FINRA guidance, and NYC LL144-style bias-audit laws — plus NIST AI RMF and ISO 42001 for organizational AI governance.
Enterprise & Integration
Does Fydelitics replace governance or GRC platforms?
No. GRC platforms manage policy, risk registers, and controls at the organizational level. Fydelitics measures whether the people inside that organization are actually ready to execute against those controls — a workforce-readiness layer, not a GRC replacement.
Does Fydelitics replace existing learning systems?
No. Fydelitics isn't a course catalog. Readiness Control Plane assesses; Decision Navigator supports at the point of work. Existing LMS investments can stay in place.
Does Fydelitics integrate with Microsoft?
Yes — including audit-log ingestion from Microsoft Purview and Agent 365 as one source of behavioral readiness data, alongside self-assessment.
Deployment & Adoption
Is the platform live today?
Yes. Readiness Control Plane and Decision Navigator are both live.
How does Fydelitics improve AI adoption?
By closing the specific gap independent research points to as the actual bottleneck: human oversight readiness, not model capability. Enterprises with clearer readiness visibility move through pilot-to-production faster.
Can Fydelitics support enterprise pilots?
Yes — design partner engagements are available across our supported industries.
Buyers & Stakeholders
Who typically buys or sponsors Fydelitics?
The Risk Owner accountable for the specific regulation — a Chief Risk Officer, Chief Compliance Officer, General Counsel, or CISO, depending on the industry and whether the buyer is an external firm serving many clients or the internal risk function of a regulated enterprise.
Why is human readiness becoming critical in enterprise AI?
Because the regulatory and litigation exposure is accumulating faster than most organizations' ability to prove readiness against it. Nine industries already have a dated, binding, or proactively-examined AI-decision-accountability requirement in force.